Shipping policy

Shipping Info


US DOMESTIC ORDERS (lower 48 states): 


$7 shipping on all orders over $75 is USPS or UPS only applies to USA mainland not Hawaii. You will receive an invoice if you choose this option shipping to Hawaii. Over certain number of pounds (15#) of weight- we will ship UPS ground and does not qualify for $7 flat rate.

Free Shipping promos over $150 will receive regular ground shipping. We will reach out to invoice you the shipping difference, there are no order cancellations so please note shipping costs prior to placing orders. Free shipping on orders over $150 cannot be applied to discounts and promos.

  • via USPS Priority Mail (1-3 day transit time- that does not include time to process your order)
  • via USPS Ground Mail ( 1-15 day transit time- that does not include time to process your order)
  • UPS GROUND shipments are estimated at 5-7 business days. UPS does not deliver on a weekend, please allow next business day. Please note we cannot guarantee delivery dates unless you choose an overnight delivery option which is available through UPS.
Please allow up to 4-7 business days to ship your items. We strive to ship as soon as we receive all orders. We send out order confirmations along with shipment confirmations and tracking numbers as soon as your package ships out. Priority mail can take up to 2-5 business days after your item has been received with USPS. Our cut - off time for shipments to be processed same day is 3PM PST. if an order is placed after 3PM it will be processed the following day.

Weekend orders will be shipped the next following business day. On some occasions we ship First class packages due to limit of weight. This may take up to 10 days for your package to arrive. 

 


INTERNATIONAL ORDERS:

We suggest to upgrade and pay additional for expedited service!

We ship via USPS first class international rate. Please allow 10-20 days (can take up to 3 months)  for your shipment to arrive. Depending on some countries, it may take even up to 25-30 days ( up to 3 months as well) dependent upon customs regulations per each country. We are not responsible for packages held at customs, this will need to be the customers responsibility to reach out to customs to acquire the package. (promotional shipping rates may vary)
We also have the option for UPS International Ground Shipping. This will vary with weight. It can take from 5-10 business days for your shipment to arrive depending on customs. We also have the option for DHL International Shipping. This will vary with weight. It can take from 3-8 business days for your shipment to arrive depending on customs.

Any extra additional custom or taxes from different countries may be applied and we are not responsible for these extra taxes due.

Weight based rates for USPS ONLY:

0- 3 lbs- $20.00

3.1-6 lbs - $30.00

6.1-8 lbs- $40.00

8.1lbs- 20- $50.00

Anything over 20 lbs will be special rates, please email us for more details at hello@milosminimart.com.



Payment Info: We accept all payment forms via our website.  

Rejected customs non picked up packages will be NOT refunded, it will be claimed as lost. It is not a responsibility for any custom fees etc. Any shipment return fees will be on the customer.

 

Fine Print:

We are not responsible for shipments that are lost or stolen, this is up to the client/customer to file a claim with USPS or UPS. Once an item/items have been delivered it is the sole responsibility of the customer. Items lost within transit, will need to file a claim with USPS or UPS. All US order/packages are fully insured, you will be able to receive a full refund via the insurance check provided with USPS or UPS. International orders may vary with insurance policies.

Delays can happen during a pre-order due to carrier delays. This is out of our control with pre-orders unfortunately. When you pre-order you are committing to the purchase as a made to order so unfortunately we are unable to accommodate any refunds or store credits or cancellations due to high demands in pre-order launches. 

We are NOT responsible for packages that are not picked up from the postal office/UPS or redeliveries. Please schedule this on your own terms. If a package is returned back to us due to misinformation on shipping address or non attempt for delivery or pick up with will not be responsible for re-shipment fees/postage. There will be a restocking fee of 15% that will be applied. Any packages left unattended and not delivered back to us at customers own expense will be customers responsibility until this package if fully returned back to us. If a package is lost due to returned package via usps or any postal carrier it will not be our responsibility.